About the company:
Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical. We’re privately held, profitable, and have been on a solid growth trajectory since day one. We care deeply about our clients, our partners, and our people. We prefer the word ‘partner’ over ‘vendor’, and our investment in professional relationships is a reflection of that philosophy. We pride ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams.
Avenue Code has been believing in and promoting plurality actions for over 10 years, understanding that recognizing differences and fostering a safe environment, employment opportunities, representation, and support are the best ways to promote an increasingly equitable culture.
About the opportunity:
An e-commerce company is seeking a Lead Product Manager – Customer Experience to drive the evolution of their global search experience. As a key player in our product team, you will be responsible for optimizing the customer journey, enhancing search results, and improving product ranking and recommendations. Your work will directly impact how millions of users find and engage with our platform.
We are looking for a data-driven leader with strong analytical skills, a customer-centric mindset, and experience in e-commerce. While prior experience with search products is a plus, it is not required.
Location: San Mateo, CA (Hybrid – 3 days in office: Tuesday, Wednesday, Thursday)
Responsibilities:
- Own and enhance the end-to-end search experience, including type-ahead, search results pages, faceting, and recommendations.
- Develop and launch ranking algorithms that align with customer and business objectives.
- Collaborate with cross-functional teams across marketing, merchandising, operations, finance, and legal to deliver impactful product solutions.
- Define and maintain the product roadmap, setting clear expectations with stakeholders, including senior leadership.
- Lead requirements gathering to ensure products achieve key stakeholder and customer outcomes.
- Identify and address strategic challenges that could impact business goals.
Required Qualifications:
- Deep understanding of eCommerce customer behavior and product discovery patterns.
- Experience in product management roles with increasing responsibility.
- Knowledge about consumer-focused eCommerce software product management.
- Strong communication skills, both written and verbal.
- Proven ability to lead teams directly and through influence to drive results.
- Experience working across multiple teams and driving alignment towards shared goals.
- Understanding of web applications and emerging product platforms.
- Ability to engage in technical discussions and trade-offs with both technical and non-technical stakeholders.
- Strong analytical skills with experience in data-driven decision-making.
- Strategic thinker with a problem-solving mindset, capable of navigating ambiguity.
- Leadership experience in a fast-paced, dynamic environment.
- Experience in agile development environments.
- Bachelor’s degree in Computer Science, Business Administration, or a related field.
Nice to Have:
MBA or related advanced degree.
Avenue Code discloses salary range information based on our commitment to fairness and transparency. We consider a wide range of factors such as internal equity, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, business or organizational needs, and others. At Avenue Code, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for a Lead Product Owner is from $130k to 140k per year.
Avenue Code reinforces its commitment to privacy and to all the principles guaranteed by the most accurate global data protection laws, such as GDPR, LGPD, CCPA and CPRA. The Candidate data shared with Avenue Code will be kept confidential and will not be transmitted to disinterested third parties, nor will it be used for purposes other than the application for open positions. As a Consultancy company, Avenue Code may share your information with its clients and other Companies from the CompassUol Group to which Avenue Code’s consultants are allocated to perform its services.
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