Banco Mercantil

About the Client Banco Mercantil is a solid and innovative financial institution, providing personalized banking solutions with a focus on both individuals and businesses. With a technology-driven approach and excellence in service, it fosters efficiency and sustainable growth for all its partners. Solution Area CCoE Implementation Industry Financial Client Location Brazil The Challenge Banco Mercantil, […]

Avenue

About the Client Financial broker, which aims to make it easier to make investments in foreign currencies and exchanges Solution Area Artificial Intelligence Industry Financial Client Location Brazil The Challenge Given a set of previously developed machine learning models that predicted whether a customer would purchase a financial product, the client also wanted to assess […]

Acerto

Acerto has implemented a customer service process through the Zendesk platform.