Client Success Analyst

Brazil

Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical. We’re privately held, profitable, and have been on a solid growth trajectory since day one. We care deeply about our clients, our partners, and our people. We prefer the word ‘partner’ over ‘vendor’, and our investment in professional relationships is a reflection of that philosophy. We pride ourselves on our technical acumen, our collaborative problem-solving ability, and the warm professionalism of our teams.

Responsibilities:

  • Support for Account Manager (s) in management customers with preparation of sales reports and future analysis as well as proposals for improvements and alignment of sales strategies;
  • Follow up and answer questions related to the project;
  • Responsible for the internal attendance of key customers;
  • Multi-Departmental interface with technical, marketing, talent acquisition, design, financial, HR operations in order to reach improvements in customer attendance;
  • Sample control and follow-up of projects;
  • Assist with new employee training including policies, services and register operations.


Required Qualifications:

  • A history of working in sales area and supporting a sales team;
  • Advanced English - ability to have a verbal and written communication skills;
  • Ability to identify the business objectives, develop and implement a business strategy on projects;
  • Good problem-solving and creative thinking skill;
  • Excellent communication and interpersonal skills;
  • Sales and Customer oriented;
  • High energy level and Team work;
  • Winning attitude;
  • Self-motivation.


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